A forward-deployed engagement is not a handoff of slides. The work happens inside the operation: the workflow, the data, and the people who run it.

What we take on

  • The system the operation actually uses
  • The workflow around that system, including the awkward parts
  • The handoff, so the team can run it without us in the room

What the notes are for

These articles are the implementation record. They are written while the work is still concrete: the constraint, the decision, and what we left behind.

The site is a shell today. Articles are markdown files in the repo. A later editor can write the same article shape without replacing the page.